At https://rebateotravel.com, we operate as an independent Online Travel Agency (OTA). All airfares and ticketing are sourced through authorized fare consolidators and issued under the rules and restrictions of the operating airline(s). We do not determine refund rules. Refunds, if applicable, are governed strictly by airline policies, fare rules, and applicable regulations.

General Principles

  1. Non-Refundable Fares
    • The majority of discounted, basic economy, or promotional tickets are non-refundable once purchased.
    • No refunds will be issued by our agency in such cases, including missed flights, voluntary cancellations, or dissatisfaction.
  2. 24-Hour Refund Rule (U.S. Compliance)
    • Passengers booking travel to or from the United States may be eligible for a full refund within 24 hours of purchase, provided the reservation is made at least 7 days before departure.
    • This applies only if the airline or consolidator allows voiding within that period. Otherwise, penalties may apply.
  3. Airline-Controlled Refunds
    • All refunds are subject to the airline’s fare rules.
    • Rebate O Travel LLC acts only as an intermediary and has no authority to override airline policies.
  4. Refund Processing Timeline
    • Refunds are processed only after confirmation from the airline or consolidator.
    • Processing may take 8–12 weeks or longer depending on the airline or payment provider.

Strict Conditions

  1. Voluntary Cancellations
    • Generally non-refundable unless allowed by airline fare rules.
    • Some tickets may offer future credit instead of refunds.
  2. Airline Schedule Changes / Cancellations
    • Refunds or rebooking options are determined solely by the airline.
    • Compensation and alternatives are the airline’s responsibility.
  3. No-Show / Partial Use
    • No-shows are strictly non-refundable.
    • Partially used tickets may not qualify for refunds.
  4. Taxes and Fees
    • Unused government taxes may be refundable in some cases.
    • Administrative fees may be deducted by our agency.
  5. Service Fees
    • All service fees charged by Rebate O Travel LLC are non-refundable.

Force Majeure

  • Events like natural disasters, pandemics, or government restrictions do not guarantee refunds.
  • Airlines may issue credits or vouchers at their discretion.

Global Compliance

  • United States: 24-hour refund rule may apply.
  • European Union: Airline compensation rules apply (EC 261/2004).
  • Other Regions: Governed by airline country regulations.

Liability Disclaimer

  • https://rebateotravel.com and Rebate O Travel LLC act only as intermediaries.
  • We are not responsible for:
    • Refund denials by airlines.
    • Processing delays.
    • Fare rule disputes.

Traveler Acknowledgment

  1. Most fares are non-refundable.
  2. Refunds depend entirely on airline policies.
  3. Service fees are non-refundable.
  4. Refunds may take up to 12 weeks or more.
  5. Chargebacks without contacting support may be disputed.

✈️ Important Reminder:
Always verify fare rules before booking. By completing a booking on https://rebateotravel.com, you agree to this Refund Policy.

For support, contact us at support@rebateotravel.com.

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